privacy Policy

At syntecdiamond.com.au, we collect, use, and share your personal information to process orders and enhance your experience. Please read our policy to understand how your details are handled in compliance with legal obligations.

General Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from syntecdiamond.com.au (the “Site”).

Personal Information we Collect

When you visit or make a purchase through the Site, information that may be taken:
Name
Billing and shipping address
Payment information (e.g., credit card details, securely processed and not stored)
Email address
Phone number

How We Use Your Personal Information

We use your information to:
Process and fulfill orders (payment, shipping, invoices, and confirmations)
Communicate with you
Screen for fraud or potential risks
Communications advertising about products or services

Sharing Your Personal Information

Your information may potentially be shared with third parties to enable our services, including:
Shopify: Powers our online store (Shopify Privacy Policy)
Google Analytics: Helps us understand how customers use the Site (Google Privacy Policy)
You may opt-out of Google Analytics here: Google Analytics Opt-Out.
Additionally, we may share information to comply with laws, respond to legal requests (e.g., subpoenas), or protect our rights.

Marketing Communications

We may use your personal information to send marketing communications we believe will interest you. You can unsubscribe from these communications at any time.

Do not Track

Our Site does not alter its data collection practices in response to “Do Not Track” signals from web browsers.

Contact Information

Could not find the support you need? Please contact our head office.

E: sales@syntecsolution.com
T: (866) 360-3607 or (760) 737-7407
F: (760) 737-6718