We aren’t the biggest. That’s why we work harder.
There is a common path for tool manufacturers today: outsource labour, chase margins, and become a logistics company that happens to sell tools. At Syntec Diamond Tools, we chose a different path.
In 2013, when much of the industry moved offshore, we doubled down on local manufacturing. We moved into a 26,000-square-metre facility in Berri, South Australia. It wasn’t the easy option, but it was the only way to protect the integrity of the tools we build.
The Problem With “General” Most diamond tools are designed for “average” concrete. But contractors don’t work on average slabs. They work on stubborn, abrasive, and unpredictable concrete that can quickly turn a job unprofitable. At Syntec, diamond tooling is our only focus. We are not a generalist brand, and we don’t get a free pass. Every product has to earn its place on the floor.
We made a conscious decision to avoid toxic growth. We didn’t want to scale at the cost of consistency or push volume at the expense of reliability. Instead, we chose to invest in better processes and real solutions that contractors can depend on. Our tools are not the cheapest, and they are not mass-produced. We prioritize the outcome on the slab over the speed of the sale.
Why We Make It Here Being Australian-made isn’t about a label. It’s about accountability.
Australia has some of the hardest and most abrasive concrete conditions in the world. Testing and manufacturing here means our products are proven under demanding conditions before they ever reach other markets. If a tool can’t survive here, it doesn’t deserve to be on your job site. Local manufacturing gives us total control over the chemistry and the consistency. Control leads to fewer surprises for distributors and more dependable performance for contractors. Consistency builds trust.
The Distributor’s Trust We aren’t the biggest, but we aim to be the most reliable.
Distributors build their reputation on the products they supply. Contractors rely on tools to perform when it counts. We believe that when contractors win, distributors win. We don’t just supply tools; we work to make sure they perform as expected, every time.